Emergency Recovery Hotline
Support is available for people and communities affected by the October 2022 Victorian floods and Bogong landslip.
The Hotline is open from 9 am to 5 pm, Monday to Friday and closed on weekends and public holidays.
Call 1800 560 760. Press 9 for an interpreter.
Returning home after a flood
If your home has been damaged, destroyed or is inaccessible for more than 7 days due to the Victorian floods, re-establishment assistance is available. Apply by calling the Flood Recovery Hotline on 1800 560 760 (press 9 for an interpreter).
- Protect yourself and your family from possible injury, illness or disease
- Red Cross guide on returning home and coping after a crisis
- Energy safety during floods
- Insurance Council of Australia guide on what to do when returning home from a flood
- Removing asbestos waste safely after a flood
- Advice from consumer affairs about damaged products and flood-affected rental properties
October 2022 flood recovery progress
Find out more about the recovery progress after the October 2022 Victorian floods.
Recovery services, wellbeing and support
Find out more about the support, advice and counselling available as you and your family recover from storms, bushfires or floods.
Translated information about the October 2022 Victorian floods
Victorian Floods translated information for people from culturally and linguistically diverse backgrounds and service providers. Information includes factsheets, audio files and videos.
Business support
Support for businesses
Business Victoria provides a range of grants, advice and resources to help businesses respond to and recover from the Victorian floods beginning in October 2022 and Bogong landslip.
Support for farmers
Agriculture Victoria provides a range of support for flood and landslip-affected farmers.
Donate
If you would like to support those affected by the Victorian floods, you can donate through the not-for-profit donation service GIVIT
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