A/PROF Caroline Wong - Research Portfolio

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About

Dr Caroline Wong is an Associate Professor in business at JCU Singapore. She completed her PhD in international business at the Australian National University and the focus of her thesis was on managing the intangible resources and competencies that have increasingly become sources of competitive advantage in the creative cultural industries such as the film industry.

Her research in knowledge management examines knowledge flows within and across industries with particular focus on Singapore. Her research publication topics have examined critically Singapore’s developmental approaches in transiting from a manufacturing/trade-dependent economy to a creative economy (with focus on creative industries) and smart city with focus on digital and knowledge-driven economy. Her recent publications (see https://research.jcu.edu.au/portfolio/caroline.wong/ and https://orcid.org/0000-0002-0860-0540) bring to fore topical issues in a tropical country like Singapore that cut across various industries such as sustainable urban planning and economic growth, transportation, urbanization and well-being of aging population, managing waste and urban farming in a smart city like Singapore. These publications have implications for government policies and practices, social impact and business practices and governance.

She had been a member of the International Scientific Committee of the KCWS (Knowledge Cities World Summit) that organised the first Global Knowledge Based Development Week in Monterrey (Mexico) bringing together nearly two hundred specialists from over 30 countries in interactive forum dialogues on a global knowledge-based development agenda. She was also a member of the panel of international experts on knowledge-based cities known as the MAKCi International Advisory Board between 2007-2009 that recommended, reviewed, selected, and voted for the final list of knowledge-based cities annually. She had contributed actively to online forum, discussion, and nomination of cities for the award of “Most Admired Knowledge City” between 2008 – 2010. Her presentation of “Singapore as a knowledge-based city” aptly clinched Singapore the best knowledge city award 2008 in Monterrey, Mexico. In 2010, Caroline accepted the top knowledge metropolis award on behalf of Singapore Government held in Melbourne, Australia.

Her other international engagements included being a distinguished speaker at the EdukCircle International Convention on International Business in 2016 organized by De La Salle University, Philippines and delivered on the topic of: International Business and ASEAN Integration: Organizational Change & Challenges in the Global Cultural Economy. Her recent publications have created impact in the business & government sectors. She was a panel speaker at the Economist Intelligence Corporate Network in May 2023 with over 150 A-Suite Executives discussing challenges of promoting productive, inclusive & sustainable urbanisation drawing insights from 2 of her publications featuring the urban design of Singapore & Cairns. In another high-level discussion with the Potsdam City Administration & community in June 2022, she was part of the New Club of Paris experts to offer suggestions and insights on Potsdam’s transformation to a Knowledge City drawing on my KM research.

Caroline’s research interest also extends into the scholarship of teaching and learning. She was invited as part of the round table panel at the Times Higher Education Campus Live SEAsia conference held at National University of Singapore on 7 Dec 2022 on the topic: Developing a new online learning university ranking: the view from South-East Asia. In Mar 2023, she also formed part of the Times Higher Education panel discussion on Looking to the future of hybrid learning in APAC to boost student and institutional success featuring exclusive findings from the THE consultancy and Class report, 'Hybrid learning: the future? This roundtable brought together a panel of experts from academia and industry to share knowledge and best practice about the new strategic challenges institutions must now embrace to deliver student success.

In exploring ways of effectively engaging first-year experience students and post-graduate students in their learning, she had collaborated with colleagues in the following research projects:

1. PELA (Post-English Language Assessment) Research

This project examined the use of PELA to predict international business students’ English writing performance with contextualized English writing workshops as intervention program. The findings published with the Journal of University Teaching and Learning Practice had generated lots of interest in this area of research.

2. Local Global Learning Research

This project examined the impact of work-based/service-based learning on global citizenship. This research was conducted with collaboration from various Australian institutions through an Office of Learning & Teaching (OLT) Strategic grant. The project had resulted in 2 book chapters and an upcoming journal publication.

Teaching

BU1104: Introduction to Management Concepts and Application (Level 1; SIN)

Research Disciplines

Socio-Economic Objectives

Honours

Awards

Quarterly Employee Recognition Award: Feather in your Cap: 1st Quarter 2021
2001 - Engagement Excellence Awards 2021: Professional engagement award James Cook University Singapore
2001 - Corporate staff Excellence Awards 2021: Professional Team award for Excellence James Cook University Singapore
2001 - Vice Chancellor 2021 Awards for Excellence: Innovation and Change for contribution to the AACSB accreditation 1st Award, James Cook University Australia
2023 to 2024 - JCUS internal research grant: S$8,108. Collaboration with JCUS colleagues. Project title: Emotional responses and reactions to academic feedback: An experimental study
2023 to 2024 - JCUS internal research grant: S$3,000. Collaboration with JCUS colleagues. Project title: Application of peak and end rule in graduate academic journey
2020 to 2021 - JCU Cross-Collaboration Grant: S$5,000. Collaboration with JCU colleagues. Project title: Measuring Social and Physical Wellbeing of Age-Friendly Residential Buildings: the Silver Population Wellbeing Index
2019 to 2020 - JCU Cross-Collaboration Grant: A$5000. Collaboration with JCU colleagues. Project title: Urban Design and Economic Growth: A tale of two cities:
2018 to 2019 - JCUS Internal Research Grant. Funded by JCUS & De Monfort University, UK. S$10,845. Collaboration with JCUS colleagues & De Monfort colleague. Project title: Luxury - Do Consumers Care? Ref: IRG201800438-AK; JCUS012-2018.
2018 - Consultancy project with Responsible Seafood Pte Ltd to conduct a feasibility study of optimizing PET (polyethylene terephthalate - a form of polyester) bottle collection within the Galaxy Entertainment Group (GEG) Macau.
2016 to 2017 - JCUS Teaching & Learning Grant: Funded by JCUS: S$1,200. Project title: Effectiveness of Contextualized English Literacy Support in Improving Business Students' Academic Performance
2015 to 2016 - Office of Learning & Teaching (OLT): Strategic Priority Grant funded by Department of Education, Federal Government of Australia : A$229,000 in collaboration with JCU Australia & Western Sydney University.

Fellowships

2022 - SFHEA (Senior Fellow Higher Education Academy)

Memberships

2010 - International Society for the Scholarship of Teaching & Learning (ISSOTL)
2010 - Higher Education Research & Development (HERDSA)
2004 - Australia and New Zealand Academy of Management (ANZAM)
2004 - Australia and New Zealand International Business Academy (ANZIBA)
2008 to 2009 - British Academy of Management (BAM)
2007 to 2008 - Academy of International Business (AIB)

Other

2023 - Times Higher Education Panel Discussion: Looking to the future of hybrid learning in APAC to boost student and institutional success featuring exclusive findings from THE consultancy and Class report, 'Hybrid learning: the future?'
2023 - Part of JCU Singapore Business School team that staged the Western Sydney University visit for a 3-day workshop around marketing strategy, product innovation, branding and consumer behavior. 23 - 24 Feb 2023
2023 - Knowledge city expert panel speaker for roundtable discussion with Potsdam City Administration & Potsdam community, June 25, 2022
2023 - Panel speaker at the Economist Intelligence Corporate Network (EICN) SG : Cities of the Future Urbanisation, megacities and how we will live in the future.
2022 - Chair of Learning and Teaching in Knowledge Management track at the 17th International Knowledge Management Conference, Potsdam University of Applied Sciences ,23-24 June 2022.
2022 - Roundtable panel speaker at the Times Higher Education Campus Live SEAsia conference, 7 Dec 2022. Developing a new online learning university ranking: the view from South-East Asia – National University of Singapore , 7 December 2022.

Publications

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles

Tan K, Hii I, Lim X and Wong C (2024) Enhancing purchase intentions among young consumers in a live-streaming shopping environment using relational bonds: are there differences between "buyers" and "non-buyers"? Asia Pacific Journal of Marketing and Logistics, 36 (1). pp. 48-65
Thirumaran K, Eijdenberg E and Wong C (in press) A scoping review of luxury yachting and wellness: Study trends and research prospects. Worldwide Hospitality and Tourism Themes,
Azzali S, Yew A, Wong C and Chaiechi T (2022) Silver cities: planning for an ageing population in Singapore. An urban planning policy case study of Kampung Admiralty. ArchNet-IJAR, 16 (2). pp. 281-306
Salter P, Halbert K, Howard E, Bhati A, Wong C, Miles D and Jones P (2021) A continuum for global citizenship: analyzing the complex transformations of service-learning. International Journal of Work-Integrated Learning, 22 (2). pp. 199-211
Wang P, Kuah A, Lu Q, Wong C, Thirumaran K, Adegbite E and Kendall W (2021) The impact of value perceptions on purchase intention of sustainable luxury brands in China and the UK. Journal of Brand Management, 28. pp. 325-346

Book Chapters

Roe J, Perkins M, Wong C and Chouynuu G (2023) Perspectives on academic integrity in the ASEAN region. In: Handbook of Academic Integrity. Springer Singapore, Singapore, pp. 1-16
Wang P, Wong C, Eijdenberg E, Bradshaw A and Tang C (2023) Organizational culture in Asian societies. In: Elgar Companion to Managing People Across the Asia-Pacific: An Organizational Psychology Approach. Edward Elgar Publishing, Cheltenham, UK, pp. 250-268
Eijdenberg E, Thirumaran K and Wong C (2022) Emerging yachting tourism and luxury policy mobility: Singapore and the Southeast Asian extension. In: Luxury yachting. Palgrave Macmillan, Cham, Switzerland, pp. 173-194
Wong C, Fink E and Bhati A (2021) Future of Learning and Teaching in Higher Education Post-COVID-19. In: Digital Transformation in a Post-Covid World: sustainable innovation, disruption, and change. CRC Press, Boca Raton, FL, USA, pp. 221-243
Wong C, Wood J and Paturi S (2021) Managing waste in the smart city of Singapore. In: Tropical Constrained Environments and Sustainable Adaptations. Managing the Asian Century. Springer Nature, Singapore, pp. 225-241
Wood J, Wong C and Paturi S (2021) Addressing food security in constrained urban environments. In: Tropical Constrained Environments and Sustainable Adaptations. Managing the Asian Century. Springer Nature, Singapore, pp. 169-186

Conference Papers

Azzali S, Yew A, Chaiechi T and Wong C (2022) Urbanisation and well-being of ageing population in the twenty-first century: a scoping review of available assessment tools. Community Empowerment, Sustainable Cities, and Transformative Economies. In: BEMAS: 1st International Conference in Business, Economics, Management, and Sustainability, 2-3 July 2021, Cairns, QLD, Australia

More: ResearchOnline@JCU stores 34+ research outputs authored by A/PROF Caroline Wong from 2006 onwards.

Collaboration

The map shows research collaborations by institution from the past 7 years.
Note: Map points are indicative of the countries or states that institutions are associated with.