|
|
|
|
|
|
Getting ready for ProviderHub
If you’re an existing user of e-Business Gateway or e-Lodgement, hold an ISSC contract or use the electronic ACC32 form on our website, it’s time to start getting ready for ProviderHub.
ProviderHub is our new online platform that will bring our online services for providers into one place, including claims and invoice submission and queries. Once we have launched ProviderHub and everyone is invited to register and login, we’ll be turning off our old systems.
To help make this process as smooth as possible, a member of our team will contact your business over the next three months to clarify:
- whether you have non-clinical staff (such as administrators or managers) who will need access to submit and query invoices, and query claims
-
- who should be authorised to update your business’s details in ProviderHub, including your bank account and contact details
-
- names, work phone numbers and email addresses for these people - so we can pre-register them in ProviderHub now and make it easier for them to start using the system next year.
Between now and Christmas we’ll be running online webinars for anyone who wants to know more about ProviderHub - how it will work, and what it means for you. We’ll let you know more about these webinars when we contact you.We are working with our Registrations team as they will also be calling providers over the next few months (see below for more information). Both pieces of work are part of improving our service and making it easier for you to work with us.
Visit our website to find out more about ProviderHub, including what services it will replace.
| Services moving to ProviderHub |
Current access points (to be replaced by ProviderHub) |
| Claims Submission |
ACC eLodgement or eBusiness Gateway |
| Claim Queries |
eBusiness Gateway (also referred to as eLookup) |
| Invoice submission |
eBusiness Gateway (also referred to as eLookup) |
| Invoice Queries |
eBusiness Gateway (also referred to as eLookup) |
| ACC32 (Treatment Extension Request Form |
https://forms.acc.co.nz/ACC32/index.htm |
| Sensitive Claim Engagement form submission (for ISSC holders) |
https://www.acc.co.nz/our-online-services/ |
Using a Practice Management System?
If you use a Practice Management System to submit and/or query claims and invoices, you can continue to do so. ProviderHub will not impact your Practice Management System. If you need to leave your PMS to use any of the online services listed above, you’ll need to sign-up to use ProviderHub. |
|
|
|
|
|
|
|
|
|
