After Hours Safe Space is a confidential, low intensity, after-hours mental health service for people experiencing mental health distress. Services are delivered by clinical and lived experience staff at Mermaid Beach (2580 Gold Coast Highway) and Southport (Level 3, Southport Health Precinct building. 16-30 High Street), Mon-Fri 6pm-9pm, Sat and Sun 12pm-8pm.
After Hours Safe Space provides much needed support for adults experiencing distress after hours. A time when their usual supports and clinicians may not be available and when they would usually look to the emergency department for support. This service is provided in a friendly place, with easy access to help in an informal, café style environment. Lived experience workers and clinicians are available so people can feel supported and safe while they manage their mental health during such challenging times and build on their wellbeing skills.
There are two After Hours Safe Space services on the Gold Coast, each available at Mermaid Beach and Southport.
Low to moderate intensity service
PCCS After Hours Safe Space Hubs
Mermaid Beach
2580 Gold Coast Highway
Mermaid Beach Qld 4218
Southport
Level 3, Southport Health Precinct,
16-30 High Street, Southport Qld 4215
People 16 years and older who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service. This service can be used as a safe alternative to hospital presentations when not in crisis.
GPs can contact the After Hours Safe Space provider by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
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