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* 1. Do you attend a DVS centre/agent to complete any of your transactions?

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* 2. How often would you attend a centre/agent?

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* 3. How long do you spend waiting?

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* 4. Do you licence heavy vehicles (over 4,500kg)?

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* 5. Do you have a DoTDirect Organisation account?

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* 6. Are you aware of the functionalities available in DoTDirect Organisation?

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* 7. Are you aware that accessing the records of family, friends, or anyone you have shared an address with is not allowed?

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