Sky My Account
2.6star
167 reviews
50K+
Downloads
Everyone
info
About this app
Sky My Account allows you to stay in control of your Sky TV Box and Broadband services and its free to download for Sky customers.
Key Features:
- Check your account balance and pay your bills
- Set up your direct debit or credit card
- Review and edit your account details
- add more Packages, Channels, Sky Arena and Sky Box Office
- if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues
- chat online with the NZ-based Sky Crew
You have to be a Sky customer to use the Sky My Account app and its Free to download.
Key Features:
- Check your account balance and pay your bills
- Set up your direct debit or credit card
- Review and edit your account details
- add more Packages, Channels, Sky Arena and Sky Box Office
- if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues
- chat online with the NZ-based Sky Crew
You have to be a Sky customer to use the Sky My Account app and its Free to download.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
2.6
167 reviews
Rebecca Green
- Flag inappropriate
April 2, 2024
One day the app decided to log me out completely and I can no longer log in, even after resetting password, uninstall and reinstalling the app. Contacted their customer service team and after 3 emails and 3 weeks finally got a reply telling me to change my password. Emailed back to say I had already stated I had done that previously, did it again and still not working. Still waiting for a reply as to why it is not working - 2 weeks and counting...
1 person found this review helpful
Sky Network Television Limited
April 4, 2024
Hey, Rebecca, sorry to hear you are experiencing issues with My Account, sometimes clearing the data and cache for My Account can get you back up and working.
Heather Clarke
- Flag inappropriate
April 12, 2024
Trying to log in. Changed password successfully and when I enter my email address and password it sends me back to the Login screen over and over again. I can't get past it. Absolutely hopeless.
Sky Network Television Limited
April 14, 2024
Hi, Heather, oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.sky.co.nz/s/sky-go-contact-support. Thank you.
Silavi
- Flag inappropriate
February 23, 2024
Can't even login to test my wifi speed as it crashes and says something's gone wrong, I have sky tv & broadband together and it's a sht show having to try fix it yourself when no-one helps. Smh get it sorted might have to find a new alternative.
5 people found this review helpful
Sky Network Television Limited
February 25, 2024
Dear user, we apologise for any issue you might be having! Could you send your details to our customer support at help@sky.co.nz if you experience the same issue again?