This quality and safety marker (QSM) highlights examples of how health care organisations are engaging with consumers, whānau, and communities in the design, delivery, and evaluation of the New Zealand health system. It demonstrates how organisations are giving effect to the code of expectations for health entities’ engagement with consumers and whānau.
Results below are selected from the adult inpatient survey to be tracked over time based on their relevance to consumer and whānau engagement. These graphs show us the level of engagement in this survey, both as an overall responsiveness rating, as well as demographic representativeness. These can be viewed as overall statistics for New Zealand, or per location.
Results below are selected from the primary care survey to be tracked over time based on their relevance to consumer and whānau engagement. These graphs show us the level of engagement in this survey, both as an overall responsiveness rating, as well as demographic representativeness. These can be viewed as overall statistics for New Zealand, or per location.
Questions have been selected from the primary care survey to be tracked over time based on their relevance to consumer and whānau engagement.
Questions have been selected from the adult inpatient survey to be tracked over time based on their relevance to consumer and whānau engagement.