What is this focus group about?
We are updating the design guideline for our National Disability Insurance Scheme (NDIS) offices. This guideline is called the National Disability Insurance Agency (NDIA) Property Design guideline. The updated guideline will set up to date accessibility and service delivery standards across NDIS offices around Australia.
For this focus group we want to hear from people who have visited an NDIS office. We want to talk about your experience with the accessibility of the:
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technology use at reception
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layout of the building, for example, the entrance or the waiting areas
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building security
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meeting rooms
Your feedback will help us to improve the experience for people who visit NDIS offices across Australia.
Who is this focus group for?
We would like to speak to NDIS participants who have visited an NDIS office.
Focus group information
When:
This focus group is on Wednesday, 10 April 2024.
Time by state:
10:00 AM to 12:00 PM - Western Australia
11:30 AM to 1:30 PM - Northern Territory
12:00 PM to 2:00 PM - Australian Capital Territory, New South Wales, Tasmania, Victoria and Queensland
Number of Participants required:
6 to 8 people.
Focus Group Duration:
2 hours
How:
The focus group will be online via Microsoft Teams or by telephone.
This is a paid opportunity.
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