Download database log files

You can download several types of logs for a database. See Planning Analytics and TM1 logs for descriptions of the log files.

Download database log files in Planning Analytics Workspace

On the Databases page, click the database for which you want to download logs.
On the database Details tab, click Download Logs.
On the Download Logs page, select the log files you want to download.
To make it easier to find the log files you need, you can click a column heading to sort by Version (file name), Date, or Size. You can also search for files.
If a log file is locked by a process, selection of the locked file is disabled and the log file cannot be downloaded.

Note: You can download up to 500 MB of log files. If the files you select to download total more than 500 MB, the Download button is disabled. You must clear selections until the total of files is less than 500 MB.
Additionally, if the logging directory for your database contains more than 3000 files, Planning Analytics Workspace is unable retrieve the list of files and will throw an error. To resolve this issue, archive or delete old log files until there are less than 3000 files in the logging directory.
Click Download Logs.
The log files are saved in a .zip archive using the database name, <database_name>tm1serverLogs.zip The .zip archive is saved in your Downloads directory.

On the Databases page, click on a database tile.
Click Download logs.
On the Download logs page, select the log files you want to download.
To make it easier to find the log files you need, you can click a column heading to sort by All Versions (file name), Date, or Size. You can also search for files.
If a log file is locked by a process, selection of the locked file is disabled and the log file cannot be downloaded.

Note: You can download up to 500 MB of log files. If the files you select to download total more than 500 MB, the Download button is disabled. You must clear selections until the total of files is less than 500 MB.
Additionally, if the logging directory for your database contains more than 3000 files, Planning Analytics Monitoring is unable retrieve the list of files and will throw an error. To resolve this issue, archive or delete old log files until there are less than 3000 files in the logging directory.
Click Download, then choose a location to save the log files.
The log files are saved in a .zip archive using your database name, <database_name>tm1serverLogs.zip.
You can also download log files from the database activity report page. Click .