Senior Design Analyst

Tēnei tūranga – About the role

The Senior Design Analyst will provide service design services for potential and new Accord initiatives and in addition will develop policy, guidance, training and other interventions to make our work across the system more impactful.

The Senior Design Analyst has operational policy expertise and will lead (as required) activities to:

• Investigate the initial feasibility of Accord initiatives and projects by undertaking research, consultation and workshops with key stakeholders.
• Develop initial and final project scoping documents and plans (including potential measures of success and KPIs) to support the delivery of initiatives or projects.
• Run workshops with stakeholders representing different roles and perspectives across the construction sector to pressure test possible solutions and involve the industry in a ‘co-design’ process.
• Support the development of policy, guidance or other knowledge/information tools to support change initiatives/interventions for the sector.
• Develop guidance to support the sector to implement government policies within their construction projects.
• Work with the Senior Strategy Advisor – Industry Policy to implement the overall framework of operational policy, guidance and capability development tools to ensure ease-of-use for the sector and the greatest possible impact from our interventions.
• Support the development of artefacts such as Beacons case studies and other materials/information as necessary across the Accord.

The Senior Design Analyst works in partnership with their manager and their team on their work, often forming part of an ‘agile’ team to deliver specific outputs or projects. They will work closely with the Accord Directors, the Programme Management Team, as well as other stakeholders across the public sector and industry to support the delivery of initiatives and projects for the Accord’s Transformation Plan.

Ngā herenga – Requirements of the role

Personal specifications

• A relevant tertiary qualification (e.g. social sciences, economics, public policy, law) and/or extensive and comparable relevant work experience.
• Comparable experience in one or more of the following: development of operational policy, operational policy functions, design thinking, systems thinking, service design, project leadership, project management, implementation or advisory work.
• Knowledge of the workings of the construction industry are advantageous but not essential.
• Knowledge of public sector requirements and processes, regulatory frameworks and levers and an understanding of the machinery of government would be advantageous.
• Demonstrated problem identification and solution development skills and an ability to develop robust solutions that are viable for government, technically possible and desirable for users and the community.
• Demonstrated knowledge of effective service delivery models and principles.
• Excellent oral and written communication skills: demonstrated competence in effectively communicating complex ideas both orally and in writing to a wide variety of audiences.
• Demonstrated ability to provide guidance and mentoring to other team members.
• Demonstrated use of project planning or management processes to lead and manage projects effectively, in line with business needs.
• Is able to apply an outward-looking approach when building relationships to understand different stakeholders’ perspectives and able to reflect and balance these when giving advice.
• Excellent self-management skills.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

Delivery of quality solutions that contribute to the goals of the Accord.

• Utilises expertise to advise on how to effectively translate policy intent into action.
• Applies frameworks, principles, tools and approaches to the design and implementation of interventions and the development of supporting implementation material.
• Identifies opportunities for innovation; determines key service design issues; or identifies potential delivery and implementation impacts from proposed policy changes.
• Takes a proactive, forward-looking and strategic approach to implement new ideas and methods, supporting the team and manager to ensure a sufficient balance of work across the programme from incremental to transformational.
• Develops implementation material that is fit for purpose and easily understood by delivery teams and/or external stakeholders, including designing and writing operational policy; service design material and/or business processes, rules and procedures.
• Understands the mechanics of Government and follows MBIE protocols and requirements.

Deliver work programme outputs

Manages and leads design work and builds stakeholder relationships.

• Well organised, plans systematically, regularly monitors and reports on progress towards achievement of plans and strategies.
• Effectively and consistently identifies and manages risk, alerting manager to potential problems/risks well in advance and proposing solutions.
• Effectively allocates tasks within portfolio area, assists others with project panning, and is able to plan and manage a range of complex issues.
• Knows when to work alone and when to seek advice and identifies resources necessary to meet objectives of self or team.
• Chairs and contributes to meetings, including where matters are complex or sensitive, require negotiation or working towards solutions.

Relationship Management

Develops and promotes whole of Ministry views in interactions.

• Proactively develops and maintains connections with stakeholders within and outside of the Ministry, purposefully leveraging their activities and insights to better achieve desired policy outcomes.
• Actively contributes to development of and promotion of whole of Ministry views in internal and external interaction.
• Represents whole-of-Ministry views and protects its reputation in external interactions.
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).

Self-Management

Takes responsibility for own behaviour and is open to development.

• Models positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Organisational commitment and public service

Role models the standards of Integrity and Conduct for the State Services.

• Contributes to the development of, and help promote and build commitment to MBIE’s vision, mission, values and services
• Willingly undertakes any duty required within the context of the position.
• Understands Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
• Comply with all legislative requirements and good employer obligations

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Design Analyst position reports into the Manager Design and Delivery within the Digital, Communications and Transformation branch. The branch sits within the Building, Resources and Markets group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission