Labour Inspectorate Practice Leader

Tēnei tūranga – About the role

Insert body text here The Practice Leader is a specialist position in MBIE. The Practice Leader will bring their expert business understanding and perspective to work in partnership with their manager and other staff within MBIE.

The Practice Leader contributes to the operations of the Labour Inspectorate team.

The Practice Leader is responsible for ensuring quality and consistency of advice and practices in relation to their area of expertise.

The Practice Leader will be responsible for contributing to the creation of policy around changes to the Holidays Act, Fair Pay Agreements and Duty to Prevent legislation. The Practice Leader will be responsible for operationalising those changes.

Key Relationships

• All other branches within the Te Whakatairanga Service Delivery and those policy teams dealing with employment standards.
• All branches of the Immigration New Zealand Group.
• Corporate Services – Legal, in relation to the delivery of its inspection functions and Communications in relation to media publicity.
• Managers and staff in other MBIE Groups as required.
• Other regulatory and law enforcement agencies in local and central government.
• Members of the Labour Inspectorate Leadership team.
• Labour Inspectors.
• Members of the Inspectorate’s Business Advisory Services team.
• Other regulatory technical specialists in MBIE.
• Ministers and staff in Minister’s offices.
• Staff in other government agencies.
• Stakeholders.

Ngā herenga – Requirements of the role

Personal specifications

• Experienced and credible, perceived as a source of advice and guidance.
• Professional leadership through the use of influencing skills and coaching.
• Appropriate investigation experience.
• Excellent communication skills.
• Experience in the interpretation and application of legislation.
• Understands the functioning of the New Zealand employment relations system and its underlying principles and relevant employment standards legislation.
• Knowledge of modern management philosophy, practice, systems and accountabilities.
• Works in a manner of active collegial collaboration, including positive interaction with a wide variety of people and groups.
• High energy levels and initiative, possessing a strong results orientation and the ability to plan and work without close supervision.
• Understands the principles of adult education to support best practice when working to improve the professional capacity of groups and individuals.
• Writes clear and complete reports with robust analysis, sound conclusions and effective recommendations.
• Must hold or gain Labour Inspector warrant.
• Must have the legal right to live and work in New Zealand.

Qualifications

• Tertiary qualification or comparable relevant experience in investigative or compliance environment.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves.

Critical areas of success

The Practice Leader will be required to deliver results in the following areas:

• Provides practice leadership in employment standards to frontline staff.
• Builds organisational knowledge, information and awareness about workplace practices and employment standards in New Zealand.
• Contributes professional practice knowledge and advice to the development of service strategies and programmes at a national and regional level to improve workplace practices and lift workplace performance.
• Contributes to the development and implementation of best practice policies and procedures, including practice frameworks and practice standards, in service delivery.
• Provides specialist advice to regional managers and senior leaders in the Inspectorate.
• Actively builds and maintains relationships with other regulatory agencies to influence and improve enforcement practices and lift performance.
• Actively promote changes to employees’ approach and practice.
• Develop a continuous improvement culture in enforcement processes to ensure standards are credible and accurate.
• Delivery of specialist services that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.

Customer focus

• Work collaboratively with Regional Managers to ensure the successful delivery of the enforcement practice by all inspectors and business support staff.
• Work as a team with other practice leaders and staff, with respect to work planning and case management in order to ensure optimum prioritisation of work and the most appropriate allocation of skills to particular circumstances.
• Undertake client assessments and intervention to maintain currency of practice knowledge within the group.
• Assist with complex cases and difficult situations to ensure that cases are effectively managed at first contact with the Ministry.
• Advise on application of case law and legislation to ensure that analysis of investigations, reports, and prosecution cases is appropriate and relevant at all times.

Relationship Management

• Manage relationships with appropriate external bodies and agencies.
• Display strong focus on Inspectorate outcomes.
• Ensure that the Ministry’s message is delivered to customers in an accurate and consistent manner at all times.

Self-Management

• Models positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Labour Inspectorate Practice Leader position reports into the National Manager, Labour Inspectorate within Employment Services branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission