Access using clinical software

Enabling integrated clinical software to support SafeScript NSW

Accessing SafeScript NSW using integrated clinical software allows health practitioners to receive pop-up notifications on their desktop prescribing or dispensing system, warning them when a potentially high-risk scenario is detected within the database and their patient may be at risk of harm.

There are several steps practice managers, IT support teams or health practitioners will need to take to enable their integrated clinical software to support SafeScript NSW.

Register before enabling clinical software

Prescribers in pharmacists must register before enabling their clinical software. Register for SafeScript NSW.

Fully integrated software

Steps for enabling prescribing software

Software	Technical help guide / instructions	Contact information
Best Practice	Download the latest version of your software on each computer used for prescribing, and then Enable SafeScript by completing the following steps: From the Main screen of Bp Premier select Setup > Preferences > Prescribing tab Tick Enable real-time prescription monitoring checkbox Click Save & Close. Best Practice help page	1300 401 111
Medical Director	Download the latest version of your software on each computer used for prescribing, and then Enable Realtime Prescription Monitoring in your prescribing system by From the Clinical front screen, select User > Setup Users and open. Tick the Participate in SafeScript check box.	1300 300 161
Stat Health	Each prescriber will need to enrol with eRx individually and turn on Real Time Prescription Monitoring (RTPM) in Stat. This option is found in ‘My Options’. For more details on how to enable RTPM in the Stat software please refer to the release notes for version 4.4.6 or contact Stat Support.	Email support@stathealth.com.au Phone: 1300 00 STAT (7828)
For all other prescribing software, contact your software provider directly for support.

Steps for enabling dispensing software

Software	Technical help pages / instructions	Contact information
Fred Dispense - Classic	Ensure you have the latest version of Fred Dispense on all your computers used for dispensing. Go to Setup > eHealth Configuration > RTPM Configuration Select the Active Real Time Prescription Monitoring checkbox Click Save. Fred Dispense – Classic	1300 731 888
Fred Dispense Plus	Ensure you have the latest version of Fred Dispense Plus on all your computers used for dispensing. From the Wait screen, tap Administration (in the Activities Menu section) > Dispense Options. Change the Real Time Prescription Monitoring setting to Enabled, then Save your settings Save your changes, then re-start Fred Dispense Plus on all terminals for the changes to take effect. Fred Dispense Plus Help Page	1300 731 888
Fred NXT Dispense	Ensure you have the latest version of Fred NXT Dispense on all your computers used for dispensing. From the Wait screen, tap Administration (in the Activities Menu section) > Dispense Options. Change the Real Time Prescription Monitoring setting to Enabled, then Save your settings Save your changes, then re-start Fred NXT Dispense on all terminals for the changes to take effect. Fred NXT Help Page	1300 731 888
RxOne	All NSW pharmacies with RxOne have SafeScript NSW automatically enabled. Should you wish to check do the following: Open the RxOne Home screen Navigate to ‘RxOne Options’ Click on the ‘Switchboard’ tab. Select the option to ‘Enable NDE integration’	Email: support@rxone.com.au Phone: 1800 887 610
LOTS (Corum)	Launch LOTS > select Tools > Options From the LOTS Options select System > SafeScript/NDE > tick Enable SafeScript Select the optional POS Alerts checkbox to enable SafeScript notifications to be displayed when scripts are sold through POS. This option acts as a final check for un-acknowledged scripts. It will not interfere with the script being sold and you will be able to progress with the sale.	Webchat Phone: 1300 760 022 Email: support@corum.com.au
Clear Dispense (Corum)	From the main menu, choose Pharmacy > Pharmacy Settings On the Integrations tab, tick the SafeScript checkbox Choose OK to save the updated settings and return to the main *Dispense* screen	Webchat Phone: 1300 760 022 Email: support@corum.com.au
Minfos	From Dispense Pro: Click the Maintenance menu and select D. Configuration. The Configuration window is displayed. From the Real Time Prescription Monitoring section of the Pharmacy tab, check the Enable RTPM checkbox Follow the prompts on screen. Minfos help page Minfos integration video	Email help@minfos.com.au Phone: 1300 887 418
Simple Retail (Aquarius)	From Aquarius Dispense main screen, select Setup > Dispense Options > National RTPM Tick the following THREE options: Enabled Logging NDE Save the changes by selecting OK (F10)	Phone: 1800 SIMPLE or (02) 9318 2090
Z Software	1. Ensure you have the latest version of Z Dispense on all your computers used for dispensing. 2. On one computer used for dispensing: Go to Store > Store Configuration > Other Select Activate prescription check for NDE Click Save. Z Software help page (Z Software login required)	Email support@zsoftware.com.au Phone: (02) 8543 9944
Dispense Works	From the Dispense Works home screen go to Tools > Integrations > National Data Exchange Click Enable Click Save.	Email: help@dispenseworks.com.au Phone: (07) 3277 9488
For all other dispensing software, contact your software provider directly for support.

For partially integrated software (connected to PES but without pre-check API such as Genie)

SafeScript NSW Notification App – Light Integration

If your clinical software is not fully integrated with SafeScript NSW, install the RTPM Notification App on each of the devices used to access SafeScript NSW.

This will enable the device to receive real-time pop-up notifications immediately after you finalise a monitored medicine prescription.

For more information and install instructions, visit the SafeScript NSW Help Page.