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Scholarly communication competencies:
An analysis of confidence among
Australasian library staff
SICS Research Seminar – Charles Sturt University - 19 January 2022
Dr Danny Kingsley @dannykay68
Dr Mary Anne Kennan @MaryAnneKennan
Dr Joanna Richardson @jprglobal
Image:
Why this study?
• No & range of scholarly communication-related
roles within academic libraries, and other
departments and divisions, have been growing
steadily for nearly 20 years
• Distinct lack of formal education and training
opportunities - sensed anecdotally and
demonstrated in multiple US and UK studies
• Recent US study on impostor phenomenon in
scholarly communication practitioners elicited
interesting discussion on CAIRSS list
• Decision to investigate the current Australasian
context Image:
Danny Kingsley
Expanding body of work – UK & US
US study (2020)
“…formal training on scholarly
communication topics in LIS is
rare, leaving many early career
practitioners underprepared for
their work. …”
US study (2020)
“scholarly communications
librarians experience
impostor phenomenon more
frequently and intensely than
academic librarians more
broadly”
https://shsu-ir.tdl.org/handle/20.500.11875/2866
https://jlsc-pub.org/articles/abstract/10.7710/2162-3309.2328/
https://unlockingresearch-blog.lib.cam.ac.uk/?p=1313
UK study (2016) hypothesis:
“there is a systematic lack of education
on scholarly communication issues
available to those entering the library
profession. This is creating a time bomb
skills gap in the academic library
profession and unless action is taken we
may well end up with a workforce not
suited to work in the 21st century
research library.”
Which competencies?
Multiple & misaligned
https://www.coar-repositories.org/files/Competencies-for-
ScholComm-and-OA_June-2016.pdf
https://www.nasig.org/Competencies-
Scholarly-Communication
https://www.alia.org.au/foundation-knowledge-skills-and-
attributes-relevant-information-professionals-working-
archives
ALIA : 2014-2020
https://read.alia.org.au/foundation-knowledge-entry-level-
library-and-information-professionals
ALIA : Dec 2020 onward
Comparison &
analysis of
competencies
https://openresearch-
repository.anu.edu.au/handle/1
885/251609
Definition of
“scholarly communication”
Includes tasks associated with:
• Institutional repository management
• Publishing services
• Research practice
• Copyright services
• Open access policies and the scholarly communication
landscape
• Data management services
• Assessment & impact metrics
Also included questions about ‘Personal Strengths’ (as described in the
NASIG competencies)
Image:
Danny Kingsley
Our study (2020-2021)
https://cpas.anu.edu.au/research/research-projects/scholarly-
communication-knowledge-and-skills-australasian-research
Openly accessible material related to paper:
• Authors’ Accepted Manuscript:
https://dx.doi.org/10.25911/45BB-9Y24
• Supporting datasets https://dx.doi.org/10.25911/45BB-9Y24
• Survey instrument
• The raw responses to the survey
• Analysis of number of responses for each question
• File detailing how charts and tables in the paper were
generated
• Comparison of competencies:
https://dx.doi.org/10.25911/5BPD-6X95
Paper accepted to be published in College & Research Libraries
November 2022
Summary of the research process
• Questions on:
• confidence in the core competencies of scholarly communication
• education and training background of the respondents
• The survey used Qualtrics software. Participants were recruited through communication mediums used by the target cohort. Responses
received from 21 October to 3 December 2020.
• ANU ethics panel required that no question would be compulsory - not all respondents answered all questions. Pre-analysis undertaken for
each of the questions to determine the no of responses for each question
• 160 valid responses received & analysed:
• Excel and descriptive statistics for the quantitative questions
• NVivo and manual thematic coding for the qualitative questions
• Each member of the team took responsibility for analysis of different quantitative questions and coding of the qualitative questions, after
which the team came together and confirmed each other’s work
• Initial analysis of the Confidence in Competency Areas included a set of specific Tasks for each Competency Area from matrix questions. The
results from these questions were initially individually analyzed for each Competency Area. We analyzed the level of confidence the
responses showed across a Competency Area by adding together all of the Tasks listed in each Competency Area and then charting the total
Confidence for each Competency Area
The respondents (n=160)
Of Australian respondents:
35.1% were at HEW6 with only (6.7%) at a lower
level
HEW7 and above = 58.2% Experienced librarians, newish roles – similar to the
findings from Owens in 2020 (<12% more than 10 years)
and Sewell in 2016 (<15% more than 10 years)
Only two areas where majority are confident
Two Competency Areas had the majority of Confidence Levels
as A great deal or A lot:
• Open Access Policies & Scholarly Communication Landscape
• Assessment & Impact Metrics
Two Competency Areas where the positive Confidence
Levels were considerably lower:
• Publishing Services
• Data Management Services
Time is a major
factor
impacting
confidence
New services = new roles & new skills
https://www.liberquarterly.eu/articles/10.18352/lq.10336/
Finland (2020)
It soon became evident that open
science would require an expansion of
traditional library services and the
adoption of new roles. The
development of new open science and
research support services,
infrastructures and tools would also
require qualifications beyond those of
traditional library skills
The skills required of people
working in libraries in
institutions that *produce*
information as well as
*consuming* it are
different.
The role of formal
education
Image:
Danny Kingsley
Library & Information
Science qualification • 88% (n=141) held a
LIS qualification
• 1.8% (n=33) were
studying for such a
qualification
• Only 10% (n=16) did
not hold an LIS
qualification
LIS qualification equipped them for scholarly
communication work?
• 122 respondents: 57.4% answered No (n =70)
• Of 92 comments, 25 respondents noted scholarly communication
knowledge and skills were not included in their degree at all:
My LIS qualification barely touched on scholarly
communication issues …
My experience with work placement students is that
they do not get great insight into scholarly
communications. This is a crying shame, not just for
their own professional development, but for the
industry. We need graduates who are aware of the
big issues and who have knowledge in emerging and
current issues in Scholarly Communications. Just
look at the impact COVID had on publishing!
My qualification (…) felt overly basic and general, not
offering much depth at all about the complexities of
scholarly communication, emerging platforms, the
changing landscape in university libraries, etc.
The course itself however didn't teach me
much/anything about what I actually do at work.
It's been a steep learning curve
Highly educated cohort
• 81.3% (n=130) had a
qualification other
than LIS
• 1.9% (n=3) working
towards one
• Only 16.9% (n=27)
having no additional
qualification
Comments from respondents with a research
background
It is an evolving and changing landscape
where a qualification does not necessarily
equip you with the knowledge required. To
be professionally active in this area and to
continuously build my knowledge are
required to effectively work in the current
scholarly communication environment.
Part of the problem librarians face in this area is
the issue of Universities being hierarchical
institutions where the PhD is a piece of cultural
capital that is often necessary to be taken
seriously by academics. I don't think my PhD will
make me a better librarian but it will make them
think I am a better librarian!
I understand first-hand the scholarly writing and
publishing process, although I have learned more
about research metrics and journal rankings as a
professional staff member than I did when I was
research active.
So how have
respondents gained
their skills?
Image:
Danny Kingsley
How the
study
defined
skills
acquisition
methods
Formal training refers to courses with a structured
plan that have some formal recognition upon
completion, e.g. participation certificate or
certification
Professional development refers to training related to
your job that did not lead to any formal recognition,
e.g. supervisor or colleague-assisted training, live or
virtual classes, conference sessions, webinars
Staying up to date / self-directed learning refers to a
form of study in which you are to a large extent
responsible for your own instruction
Formal
training is
not where
skills are
acquired
Reflects UK 2016 study:
Mostly ‘on the job’ & ‘self-directed’ learning
Skills in scholarly communication – needs & development
https://unlockingresearch-blog.lib.cam.ac.uk/?p=1943
Some
confusion
about
definitions
Several respondents nominated ’23 research things’ (a
self-directed training concept) as Formal training rather
than Self-directed learning.
One respondent nominated Leiden University’s CWTS
course on Bibliometrics and Scientometrics for Research
Evaluation as Professional development rather than
Formal training
Of the 32 people who had responded Yes, at least 14
were not formal training or certification courses. This
amends the proportion of responses to 18 Yes (11.3%)
and 140 No (88.7%). It is highly probable that some of
the respondents who chose Yes but did not comment
would also have had in mind courses and / or training
which does not meet the Formal training criteria for this
survey.
Self-Directed
Learning
• Landscape is:
• “a fast-moving and diverse area
such as this”
• “such a quick-moving and varied
research environment”
• “a space [which] changes so
rapidly”
• Perceived value of conference
attendance appears to be high
• Strong engagement with
organisations, e.g., OA
Australasia & ARDC
• 68% spend <2 hours per week
Opportunity to improve
• The frustration expressed about LIS qualifications could
reflect the previously low level of reference to any
scholarly communication skills in ALIA’s Foundation
Knowledge, Skills and Attributes relevant to Information
Professionals working in Archives, Libraries and Records
Management (which provided the key knowledge skills
and attributes required by ALIA for courses to be
accredited).
• As of December 2020, scholarly communication and
other research support services have now been included
as an element of foundation knowledge by ALIA.
• LIS Education programs now need to consider adding
scholarly communication more explicitly to their
programs. Image:
Danny Kingsley
Additional
opportunities
arising from
responses
• Structured professional development & training
• Keep staff up to date with the constant change
• Recognised by professional organisations, e.g., ALIA
& ARMS
• Community of practice & Australasian capacity-
building programs or initiatives
• National level changes, potentially through:
• Existing professional organisations, or
• Development of a new scholarly communication-
focused group
So where to now?
• The situation is clearly sub-optimal
• Where does the responsibility lie?
• This is not simple!
• We welcome your discussion
Image:
Danny Kingsley
Thanks!
danny.kingsley@flinders.ed
u.au
Image:
Danny Kingsley

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Scholarly communication competencies: An analysis of confidence among Australasian library staff

  • 1. Scholarly communication competencies: An analysis of confidence among Australasian library staff SICS Research Seminar – Charles Sturt University - 19 January 2022 Dr Danny Kingsley @dannykay68 Dr Mary Anne Kennan @MaryAnneKennan Dr Joanna Richardson @jprglobal Image:
  • 2. Why this study? • No & range of scholarly communication-related roles within academic libraries, and other departments and divisions, have been growing steadily for nearly 20 years • Distinct lack of formal education and training opportunities - sensed anecdotally and demonstrated in multiple US and UK studies • Recent US study on impostor phenomenon in scholarly communication practitioners elicited interesting discussion on CAIRSS list • Decision to investigate the current Australasian context Image: Danny Kingsley
  • 3. Expanding body of work – UK & US US study (2020) “…formal training on scholarly communication topics in LIS is rare, leaving many early career practitioners underprepared for their work. …” US study (2020) “scholarly communications librarians experience impostor phenomenon more frequently and intensely than academic librarians more broadly” https://shsu-ir.tdl.org/handle/20.500.11875/2866 https://jlsc-pub.org/articles/abstract/10.7710/2162-3309.2328/ https://unlockingresearch-blog.lib.cam.ac.uk/?p=1313 UK study (2016) hypothesis: “there is a systematic lack of education on scholarly communication issues available to those entering the library profession. This is creating a time bomb skills gap in the academic library profession and unless action is taken we may well end up with a workforce not suited to work in the 21st century research library.”
  • 4. Which competencies? Multiple & misaligned https://www.coar-repositories.org/files/Competencies-for- ScholComm-and-OA_June-2016.pdf https://www.nasig.org/Competencies- Scholarly-Communication https://www.alia.org.au/foundation-knowledge-skills-and- attributes-relevant-information-professionals-working- archives ALIA : 2014-2020 https://read.alia.org.au/foundation-knowledge-entry-level- library-and-information-professionals ALIA : Dec 2020 onward
  • 6. Definition of “scholarly communication” Includes tasks associated with: • Institutional repository management • Publishing services • Research practice • Copyright services • Open access policies and the scholarly communication landscape • Data management services • Assessment & impact metrics Also included questions about ‘Personal Strengths’ (as described in the NASIG competencies) Image: Danny Kingsley
  • 7. Our study (2020-2021) https://cpas.anu.edu.au/research/research-projects/scholarly- communication-knowledge-and-skills-australasian-research Openly accessible material related to paper: • Authors’ Accepted Manuscript: https://dx.doi.org/10.25911/45BB-9Y24 • Supporting datasets https://dx.doi.org/10.25911/45BB-9Y24 • Survey instrument • The raw responses to the survey • Analysis of number of responses for each question • File detailing how charts and tables in the paper were generated • Comparison of competencies: https://dx.doi.org/10.25911/5BPD-6X95 Paper accepted to be published in College & Research Libraries November 2022
  • 8. Summary of the research process • Questions on: • confidence in the core competencies of scholarly communication • education and training background of the respondents • The survey used Qualtrics software. Participants were recruited through communication mediums used by the target cohort. Responses received from 21 October to 3 December 2020. • ANU ethics panel required that no question would be compulsory - not all respondents answered all questions. Pre-analysis undertaken for each of the questions to determine the no of responses for each question • 160 valid responses received & analysed: • Excel and descriptive statistics for the quantitative questions • NVivo and manual thematic coding for the qualitative questions • Each member of the team took responsibility for analysis of different quantitative questions and coding of the qualitative questions, after which the team came together and confirmed each other’s work • Initial analysis of the Confidence in Competency Areas included a set of specific Tasks for each Competency Area from matrix questions. The results from these questions were initially individually analyzed for each Competency Area. We analyzed the level of confidence the responses showed across a Competency Area by adding together all of the Tasks listed in each Competency Area and then charting the total Confidence for each Competency Area
  • 9. The respondents (n=160) Of Australian respondents: 35.1% were at HEW6 with only (6.7%) at a lower level HEW7 and above = 58.2% Experienced librarians, newish roles – similar to the findings from Owens in 2020 (<12% more than 10 years) and Sewell in 2016 (<15% more than 10 years)
  • 10. Only two areas where majority are confident Two Competency Areas had the majority of Confidence Levels as A great deal or A lot: • Open Access Policies & Scholarly Communication Landscape • Assessment & Impact Metrics Two Competency Areas where the positive Confidence Levels were considerably lower: • Publishing Services • Data Management Services
  • 11. Time is a major factor impacting confidence
  • 12. New services = new roles & new skills https://www.liberquarterly.eu/articles/10.18352/lq.10336/ Finland (2020) It soon became evident that open science would require an expansion of traditional library services and the adoption of new roles. The development of new open science and research support services, infrastructures and tools would also require qualifications beyond those of traditional library skills The skills required of people working in libraries in institutions that *produce* information as well as *consuming* it are different.
  • 13. The role of formal education Image: Danny Kingsley
  • 14. Library & Information Science qualification • 88% (n=141) held a LIS qualification • 1.8% (n=33) were studying for such a qualification • Only 10% (n=16) did not hold an LIS qualification
  • 15. LIS qualification equipped them for scholarly communication work? • 122 respondents: 57.4% answered No (n =70) • Of 92 comments, 25 respondents noted scholarly communication knowledge and skills were not included in their degree at all: My LIS qualification barely touched on scholarly communication issues … My experience with work placement students is that they do not get great insight into scholarly communications. This is a crying shame, not just for their own professional development, but for the industry. We need graduates who are aware of the big issues and who have knowledge in emerging and current issues in Scholarly Communications. Just look at the impact COVID had on publishing! My qualification (…) felt overly basic and general, not offering much depth at all about the complexities of scholarly communication, emerging platforms, the changing landscape in university libraries, etc. The course itself however didn't teach me much/anything about what I actually do at work. It's been a steep learning curve
  • 16. Highly educated cohort • 81.3% (n=130) had a qualification other than LIS • 1.9% (n=3) working towards one • Only 16.9% (n=27) having no additional qualification
  • 17. Comments from respondents with a research background It is an evolving and changing landscape where a qualification does not necessarily equip you with the knowledge required. To be professionally active in this area and to continuously build my knowledge are required to effectively work in the current scholarly communication environment. Part of the problem librarians face in this area is the issue of Universities being hierarchical institutions where the PhD is a piece of cultural capital that is often necessary to be taken seriously by academics. I don't think my PhD will make me a better librarian but it will make them think I am a better librarian! I understand first-hand the scholarly writing and publishing process, although I have learned more about research metrics and journal rankings as a professional staff member than I did when I was research active.
  • 18. So how have respondents gained their skills? Image: Danny Kingsley
  • 19. How the study defined skills acquisition methods Formal training refers to courses with a structured plan that have some formal recognition upon completion, e.g. participation certificate or certification Professional development refers to training related to your job that did not lead to any formal recognition, e.g. supervisor or colleague-assisted training, live or virtual classes, conference sessions, webinars Staying up to date / self-directed learning refers to a form of study in which you are to a large extent responsible for your own instruction
  • 21. Reflects UK 2016 study: Mostly ‘on the job’ & ‘self-directed’ learning Skills in scholarly communication – needs & development https://unlockingresearch-blog.lib.cam.ac.uk/?p=1943
  • 22. Some confusion about definitions Several respondents nominated ’23 research things’ (a self-directed training concept) as Formal training rather than Self-directed learning. One respondent nominated Leiden University’s CWTS course on Bibliometrics and Scientometrics for Research Evaluation as Professional development rather than Formal training Of the 32 people who had responded Yes, at least 14 were not formal training or certification courses. This amends the proportion of responses to 18 Yes (11.3%) and 140 No (88.7%). It is highly probable that some of the respondents who chose Yes but did not comment would also have had in mind courses and / or training which does not meet the Formal training criteria for this survey.
  • 23. Self-Directed Learning • Landscape is: • “a fast-moving and diverse area such as this” • “such a quick-moving and varied research environment” • “a space [which] changes so rapidly” • Perceived value of conference attendance appears to be high • Strong engagement with organisations, e.g., OA Australasia & ARDC • 68% spend <2 hours per week
  • 24. Opportunity to improve • The frustration expressed about LIS qualifications could reflect the previously low level of reference to any scholarly communication skills in ALIA’s Foundation Knowledge, Skills and Attributes relevant to Information Professionals working in Archives, Libraries and Records Management (which provided the key knowledge skills and attributes required by ALIA for courses to be accredited). • As of December 2020, scholarly communication and other research support services have now been included as an element of foundation knowledge by ALIA. • LIS Education programs now need to consider adding scholarly communication more explicitly to their programs. Image: Danny Kingsley
  • 25. Additional opportunities arising from responses • Structured professional development & training • Keep staff up to date with the constant change • Recognised by professional organisations, e.g., ALIA & ARMS • Community of practice & Australasian capacity- building programs or initiatives • National level changes, potentially through: • Existing professional organisations, or • Development of a new scholarly communication- focused group
  • 26. So where to now? • The situation is clearly sub-optimal • Where does the responsibility lie? • This is not simple! • We welcome your discussion Image: Danny Kingsley