Find key terms and conditions, standard contracts, policies and other important bank disclosure information.
You can also find the standard form contracts, rates and fee information for all of the consumer credit contracts that we currently offer here.
Code of Banking Practice
We want our customers to have a good banking experience. The Code of Banking Practice sets out the principles of good banking practice. We agree to follow these good banking practices in our customer relationships.
Home Loan Terms and Conditions
Home loan rates, fees and agreements
Personal Loan Terms and Conditions
We’re not currently accepting applications for new personal loans.
Personal loan rates, fees and agreements
Overdraft Terms and Conditions
Term Investment Terms and Conditions
Term Investment Terms and Conditions
Funeral Investment Terms and Conditions
Funeral Term Investment Terms and Conditions
Business, Commercial and Rural Terms and Conditions
Loan Contract Terms - Non retail (for business, commercial or rural lending purposes)
Please note that customers with loans entered into prior to 16 August 2022 may be on different loan terms. Please contact us for a copy.
Credit Mastercard
Credit Mastercard rates, fees and agreement
Debit Mastercard
Debit Mastercard fees, limits and agreements
Visa Classic Credit Card
Visa Debit
- Visa Debit Fees Information
- Visa Debit Terms and Conditions
Website Terms of Use
Privacy at TSB
Disclosure Statement
View current Disclosure Statement
View previous Disclosure Statements
Other
Verify your identity using a smartphone